Quick and Easy SMS Text to Chat

Thomaston Savings Bank offers a user-friendly SMS Text Chat option on mobile devices to get assistance with basic questions about your accounts. Our SMS Text Chat^* service uses secure, end-to-end encryption to protect your messages and maintain your privacy.

Simply text 860-283-1874 with your basic inquiry, and our Contact Center will assist you. This service is available during our Contact Center hours:

Mon-Wed: 8 a.m. - 5 p.m.
Thu: 8 a.m. - 6 p.m.
Fri: 8 a.m. - 5 p.m.
Sat: 8 a.m. - 12 p.m.

When using this service, you’ll need to verify your identity to receive support. For more complex inquiries, connecting with a live representative at the Contact Center may provide better assistance.

By sending a text, you consent to receive communication via SMS from Thomaston Savings Bank. We do not send unsolicited marketing messages through SMS Text Chat. To unsubscribe at any time, simply text STOP to 860-283-1874 to opt out^**.

^*Message and data rates may apply from your mobile service provider. Your mobile device must support sending and receiving text messages. Thomaston Savings Bank will never send unsolicited text messages.

^**Text STOP to 860-283-1874 to unsubscribe and stop all Thomaston Savings Bank SMS Text Chat messages to your mobile device.